Elster Water Metering wins top business award

October 01, 2014
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MX AwardsCompany wins AESSEAL Award for Customer Focus at the Institution of Mechanical Engineers’ Manufacturing Excellence Awards 2014

Luton-based water meter manufacturer Elster Water Metering has won a coveted award at the Institution of Mechanical Engineers’ Manufacturing Excellence Awards 2014.

The company was presented with a trophy at a prestigious ceremony on Tuesday 30 September at WMG, University of Warwick, after winning the AESSEAL Award for Customer Focus.

Christopher Simpson, Chairman of the Manufacturing Excellence Awards Executive, said:

“The judges were hugely impressed with how much time and effort the people of Elster devote to putting customers first.

“Each of Elster’s customers has a specific point of contact, and rather than showcasing their products at exhibitions, prospective customers are invited on-site for one-to-one tours and briefings.

“The company’s after-sales package and regular customer service surveys also help the company achieve excellent customer service.

“Elster Water Metering is an exemplary company and very worthy winner.  It is heartening to see such drive and commitment in UK manufacturing.”

Perry Shead from Elster Water Metering said:

‘‘We are thrilled to have received the award for Customer Focus. This prestigious accolade recognises the colossal contribution that everyone in the company has made to develop our world class manufacturing, class leading product innovation and close customer relationships.”

The Manufacturing Excellence Awards programme has been helping UK manufacturing companies improve for over 30 years. This year marks the launch of a new, streamlined online process aimed at easing the path to gaining individually tailored expert advice.

The Manufacturing Excellence Awards was established in 1982 and is widely recognised in the business world for promoting the very best of UK manufacturing.

The 2014 Manufacturing Excellence Awards is run in partnership with AESSEAL®, The ERA Foundation, Grant Thornton, Lombard, NatWest, Renishaw and WMG. This year’s sponsor is Hexagon Metrology and Supporters are MAS (Manufacturing Advisory Service), the Department for Business and Innovation, the MTC, and Power Panels.

The attached photograph shows from left to right Derek Hambley, Philip Crowther, Peter Lindsay, Perry Shead, AESSEAL’s Stephen Shaw and compere Jeremy Vine.

Notes 

  • To read more about all the Manufacturing Excellence winners: http://www.imeche.org/event/manufacturing-excellence-awards/national-awards-2014-winners  

  • The Institution of Mechanical Engineers was established in 1847 and has some of the world’s greatest engineers in its history books. It is one of the fastest growing professional engineering institutions. Headquartered in London, we have operations around the world and over 105,000 members in more than 140 countries working at the heart of the most important and dynamic industries such as the automotive, rail, aerospace, medical, power and construction industries.

  • For more information about Manufacturing Excellence: www.imeche.org/manufacturingexcellence 

 

 

Elster Water Metering accepting award