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Case Studies

Communities around the world are committed to addressing the challenges they face with an aging utility infrastructure and rapid technological advances. We are committed to helping them develop comprehensive solutions that meet their needs. Drawing upon more than a century of management expertise including metering and telecommunications, modern wireless communications, system automation, software and IT services, we are improving the reliability and security of existing systems, and building new systems for the future.

Here we provide a sample of case studies which highlight challenges our customers have overcome and how our products and systems were integral to their success.



Elster supplies 1000s of meters to help manage Macao’s water resource

Macao Water is facing the challenge of an increasing demand for water in a highly populated territory where natural water resources are limited. Elster’s highly accurate V100 domestic water metering technology is helping the company by enabling it to precisely monitor and manage its water resources. Following the success of the V100, Elster has also introduced its innovative Q4000 electromagnetic bulk meter to Macao Water, offering the added benefit of measuring water flow in commercial buildings.
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Local Municipality turns around revenue collection with prepaid water meters

With prepaid metering, the consumer is in control of their own water usage, as they decide how much water to purchase. The Elster Kent prepaid metering solution ensures that the consumer can now budget for their water bill. At any time the system that has been installed on the consumer’s own property shows how much credit is on the meter and how much has been used.
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Anglian Water reduces carbon footprint

Mitigating and adapting to climate change, Anglian Water’s goal is to deliver a reliable supply of clean, safe drinking water and effective wastewater services at an affordable price. Anglian Water’s strategic plan up to 2035 pledges approximately £1 billion of investment for adapting to and mitigating the effects of climate change. Alongside the significant commitment it has made in the climate change charter, extending domestic metering has been a major means by which Anglian Water has managed customer demand for water.

Elster has been supplying domestic meters to Anglian Water since it was privatised in 1989. Anglian Water elected Elster to supply up to 300,000 V210 volumetric polymer water meters for all new-build, replacement and refurbishment projects. These polymer meters have a plastic body and have been developed by Elster to significantly reduce their environmental impact throughout their lifecycle.
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Turlock Irrigation District demonstrates effectiveness of two-way communication

Turlock Irrigation District (TID)’s approach to deployment is technically and fiscally conservative. The utility tackled the meter, network and software installations and integrations itself—rather than outsourcing everything. The initial AMI installation targeted primarily urban and suburban areas. Key exceptions were meters in rural areas that are inconvenient or difficult to read, such as those at poultry and dairy farms, and irrigation pumps. Using EnergyAxis repeaters mounted on poles to create reliable communication paths into the most remote areas, TID has networked in its most challenging meter locations.
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Addressing the demand for economic and dependable metering technology in the Middle East

Abu Dhabi Water and Electricity Authority (ADWEA) in the United Arab Emirates selects Elster SmartMeter (acquired by Elster in 2009) to upgrade the Authority’s water metering technology. SmartMeter solid-state water meters have been specified by ADWEA to replace existing mechanical meters in order to meet the utility’s requirement to improve metering accuracy and reliability. With no moving parts, the meters are not negatively affected by the wear and subsequent accuracy problems that are caused by sand and grit.
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