FAQs General
What is AMR?

AMR stands for Automated Meter Reading. It is the fundamental technology that enables:

  • Collection of data from meters via one-way communications
  • Integration of information back into a database for billing or basic analysis


This eliminates manual readings, and means that billing can be based on actual consumption rather than on an estimate based on previous consumption, giving customers better control of their water consumption. AMR is the foundation for AMI.

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What is AMI?

AMI stands for Advanced Metering Infrastructure, also known sometimes as Automated Meter Management (AMM). AMI refers to intelligent metering systems which:

  • Measures, collects, and analyses consumption, leakage and other available data from advanced devices or intelligent meters on demand
  • Utilises various communication media on request or on a pre-defined schedule (two-way communication)


This system may include hardware, software, communications, customer associated systems and meter data analysis software

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What is AMM?

See AMI definition.

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